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The Mediator's Handbook

Name: The Mediator's Handbook
Brand: New Society Publishers
SKU: 9780865717220
Price: 25.99 USD
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Contributors:

Jennifer E. Beer, Caroline C. Packard, Eileen Stief (With)

Publisher:

New Society Publishers

Binding:

Paperback

Book Category:

Business & Economics, Law, Reference

Book Subcategory:

Negotiating, Arbitration, Negotiation, Mediation

Edition Description:

4th Revised, Expand Edition

Shipping & Return +

The product is eligible for a complimentary return within 30 days from the date of purchase. Furthermore, individual items are shipped within 24 hours of receiving the order.

Rating and Reviews +

Specifications +

Release Date:

2012-10-01

ISBN 13:

9780865717220

Weight:

1.2 lbs

Size:

10.80 x 8.30 x 0.60 inches

Pages:

208

Mint Condition +

product description

Description

The classic resource for effective mediation - now fully updated and expanded

The popular Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict.

Starting with a new chapter on assessing conflict and bringing people to the table, it explains the process step-by-step, from opening conversations and exploring the situation, through the phases of finding resolution-deciding on topics, reviewing options, and testing agreements. The "Toolbox" section then details the concepts and skills a mediator needs in order to:

Understand the Conflict
Support the people
Facilitate the process
Guide decision-making.

The Mediator's Handbook's emphasis is on what the mediator can do or say NOW, and on the underlying principles and core methods that can help the mediator make wise choices.

Long a popular course textbook for high schools, universities, and training programs, The Mediator's Handbook is also a valued desk reference for professional mediators, and a practical guide for managers, organizers, teachers, and anyone working with clients, customers, volunteers, committees or teams.

Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators, while offering a detailed, nuanced resource for professionals.

About the Author

Dr. Jennifer E. Beer, PhD, combines mediation experience with her cultural anthropology background to lead courses and workshops in mediation, conflict resolution, and cross-cultural communication. She regularly teaches a negotiation course at Wharton (University of Pennsylvania). Author of the Mediator's Handbook and of Peacemaking in Your Neighborhood, she has mediated conflicts and facilitated meetings for communities and organizations for 30 years. She lives in Pennsylvania.

Caroline C. Packard, JD, is an organizational change and conflict response specialist and mediator with 30 years' experience in the field. A graduate of Yale College and NYU School of Law, and a former corporate litigator with extensive formal training in individual and group psychology, Caroline has a special interest in the evolutionary psychology of group conflict and cooperation. She provides mediation and conflict-resolution services and training to organizations, families, and family businesses. She lives in the United States

Eileen Stief developed the mediation process and principles documented in The Mediator's Handbook, and trained a generation of mediators to work with community, multi-party, and environmental disputes. Now retired, she led the Friends Conflict Resolution Program's experiment in community dispute settlement and later specialized in environmental mediation. She lives in the United States.

Elizabeth Elwood Gates provided the delightful cartoon illustrations in honor of her aunt, Ann Richan, who was a passionate champion of community mediation.

The Mediator's Handbook

Description

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