Computer Service and Repair

Computer Service and Repair is written for individuals wishing to pursue a career in information technology with a specific focus on troubleshooting, repair, maintenance, or support. The text provides specific content about IT as well as career information needed for employment. This introductory text can be used by students with no PC experience, as well as technicians who have limited formal training. Written in an easy-to-understand format with hundreds of illustrations, this text takes the reader from basic instruction to test preparation for CompTIA A+ 220-1101 and 220-1102 objectives. With a focus on employment in the industry, an entire chapter is dedicated to walking students through job applications, résumés, cover letters, and interviews, and it emphasizes the importance of soft skills and digital citizenship.


About the Author
Dr. Chuck Easttom is the author of 41 books, including several on computer security, forensics, and cryptography. He is also an inventor with 25 patents and the author of over 70 research papers. He holds a D.Sc. in cyber security; a Ph.D. in Nanotechnology; a Ph.D. in computer science; and master's degrees in applied computer science, education, and systems engineering. He is a senior member of both the IEEE and the ACM. He is also a Distinguished Speaker of the ACM and a Distinguished Visitor of the IEEE. Dr. Easttom is currently an adjunct professor for Georgetown University and for Vanderbilt University.

Richard M. Roberts has designed curriculum; taught electricity, electronics, and computer technology; and supervised technical teachers for nearly 50 years. He had divided his time between consulting, teaching students and instructors, and writing instructional materials. He also coauthored the Networking Fundamentals textbook and the Electricity and Electronics textbook.