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Overload: How Good Jobs Went Bad and What We Can Do about It

Name: Overload: How Good Jobs Went Bad and What We Can Do about It
Brand: Princeton University Press
SKU: 9780691227085
Price: 18.99 USD
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Contributors:

Erin L. Kelly, Phyllis Moen

Publisher:

Princeton University Press

Binding:

Paperback

Book Category:

Social Science, Business & Economics

Book Subcategory:

Sociology, Human Resources & Personnel Management, Workplace Culture

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The product is eligible for a complimentary return within 30 days from the date of purchase. Furthermore, individual items are shipped within 24 hours of receiving the order.

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Specifications +

Release Date:

2021-10-05

ISBN 13:

9780691227085

Weight:

0.6 lbs

Size:

7.80 x 5.20 x 1.02 inches

Pages:

344

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product description

Description

Why too much work and too little time is hurting workers and companies--and how a proven workplace redesign can benefit employees and the bottom line

Today's ways of working are not working--even for professionals in "good" jobs. Responding to global competition and pressure from financial markets, companies are asking employees to do more with less, even as new technologies normalize 24/7 job expectations. In Overload, Erin Kelly and Phyllis Moen document how this new intensification of work creates chronic stress, leading to burnout, attrition, and underperformance. "Flexible" work policies and corporate lip service about "work-life balance" don't come close to fixing the problem. But this unhealthy and unsustainable situation can be changed--and Overload shows how.

Drawing on five years of research, including hundreds of interviews with employees and managers, Kelly and Moen tell the story of a major experiment that they helped design and implement at a Fortune 500 firm. The company adopted creative and practical work redesigns that gave workers more control over how and where they worked and encouraged managers to evaluate performance in new ways. The result? Employees' health, well-being, and ability to manage their personal and work lives improved, while the company benefited from higher job satisfaction and lower turnover. And, as Kelly and Moen show, such changes can--and should--be made on a wide scale.

Complete with advice about ways that employees, managers, and corporate leaders can begin to question and fix one of today's most serious workplace problems, Overload is an inspiring account about how rethinking and redesigning work could transform our lives and companies.

About the Author
Erin L. Kelly is the Sloan Distinguished Professor of Work and Organization Studies at the MIT Sloan School of Management and an affiliate of the MIT Institute for Work and Employment Research and the Good Companies, Good Jobs Initiative. Twitter @_elkelly Phyllis Moen is a McKnight Presidential Chair, professor of sociology, and director of the Life Course Center at the University of Minnesota. Her books include, most recently, Encore Adulthood: Boomers on the Edge of Risk, Renewal, and Purpose. Kelly and Moen's research on work overload has been featured in the New York Times Magazine.

Overload: How Good Jobs Went Bad and What We Can Do about It

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