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The Art of Connection by Michael J. Gelb provides leaders with seven practical methods for developing authentic rapport in professional and personal settings. This book addresses the modern challenge of maintaining genuine human connections in an increasingly digital workplace.
Each chapter presents specific techniques supported by scientific research and real-world examples from organizations including DuPont, Merck, Microsoft, Nike, YPO, and the London Business School. The book includes hands-on exercises that allow immediate application of new skills. Gelb demonstrates how face-to-face interaction generates innovative ideas and solves complex organizational problems more effectively than technological shortcuts.
The book covers practical methods for developing rapport with colleagues, clients, and team members. Readers gain actionable techniques for improving communication, strengthening workplace relationships, and enhancing leadership effectiveness. Each chapter combines memorable stories with relevant scientific research to illustrate key concepts, transforming abstract concepts into applicable skills for daily professional interactions.
The exercises enable readers to practice and refine their relationship-building abilities immediately. This hands-on approach ensures leaders can implement new communication strategies in real-world scenarios. Gelb emphasizes that developing rapport serves purposes beyond productivity enhancement, helping deepen relationships, broaden perspective, and create meaningful transformation in both professional and personal contexts.