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Many educators can recite the faults of their schools or universities, but far fewer can recognize and develop existing strengths to benefit a wider audience. Sukhwant Jhaj has crafted a refreshing new look at how imaginative leadership and a shift in perspective can propel institutions to reach at-risk or underrepresented members of their communities. Delivering on the Promise of Democracy pulls back the curtain on seven high-performing universities to reveal which daily decisions, including listening to the community, embracing conflict, and implementing effective strategies through routine, guide administrators in achieving exceptional results. Through in-depth interviews that offer a close look at these seven universities, Jhaj traces a new trajectory for higher education: a call to question a university's effectiveness through its accessibility to the community it serves.
