The Emotionally Intelligent Office: 20 Key Emotional Skills for the Workplace

An exploration of the twenty core emotional skills we need to flourish at work.

Work-related stress currently costs the United States economy $300 billion a year. Modern businesses prioritize technical training, yet the true success of a business has little to do with the hard skills taught at business school and much more to do with the emotional intelligence of its employees.

This book examines the roots of our problematic behavioral patterns in the workplace and addresses how we can overcome them. The skills discussed range from giving honest feedback to accepting that it's OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods impact on how we deal with colleagues, and how to speak so that others will listen.

• A PRACTICAL GUIDE TO EMOTIONAL INTELLIGENCE AT WORK
• EXPLORES TWENTY KEY SKILLS: such as giving feedback, responding to criticism, and communicating effectively.
• INFORMATIVE FOR INDIVIDUALS AND BUSINESSES ALIKE
• INFORMED BY RESEARCH FROM THE SCHOOL OF LIFE BUSINESS: who deliver in-house training for clients including: Facebook, The Financial Times, Google, Havas Media, Nike, and Sony Music.

About the Author

The School of Life is a global organization helping people lead more fulfilled lives. Through our range of books, gifts and stationery we aim to prompt more thoughtful natures and help everyone to find fulfillment.

The School of Life is a resource for exploring self-knowledge, relationships, work, socializing, finding calm, and enjoying culture through content, community, and conversation. You can find us online, in stores and in welcoming spaces around the world offering classes, events, and one-to-one therapy sessions.

The School of Life is a rapidly growing global brand, with over 7 million YouTube subscribers, 389,000 Facebook followers, 174,000 Instagram followers and 166,000 Twitter followers.

The School of Life Press brings together the thinking and ideas of the School of Life creative team under the direction of series editor, Alain de Botton. Their books share a coherent, curated message that speaks with one voice: calm, reassuring, and sane.