Crisis Leadership in Higher Education: Theory and Practice

There was a time when crises on college and university campuses were relatively rare. Much has changed, and it has changed quite rapidly. Rather than being isolated incidents requiring the sole attention of presidents, chancellors, or communication professionals, the proliferation of crises across campuses means that crisis leadership has now become fundamental to the work of university personnel across levels, disciplines, and institutions. Drawing upon the findings of forty interviews with senior leaders from ten major research universities across the United States and a content analysis of over one thousand articles from a variety of news outlets, Crisis Leadership in Higher Education presents a theory-informed framework for academic and administrative leaders who must navigate the institutional and environmental crises that are most germane to institutions of higher education. The perspectives offered in this book remind us that it is in the chaos and uncertainty of crisis that leadership becomes most visible and most critical.


About the Author
Ralph A. Gigliotti is the director of leadership development and research in the Rutgers University Center for Organizational Leadership. He is the coauthor of A Guide for Leaders in Higher Education: Core Concepts, Competencies, and Tools and Leadership: Communication and Social Influence in Personal and Professional Contexts.