
Emotional Intelligence for Sales Success: Connect with Customers and Get Results - Paperback
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Availability:In StockContributor:Colleen StanleyAudience:Young AdultPublish date:2012-11-01Pages:224
Language:EnglishPublisher:AmacomISBN-13:9780814430293ISBN-10:814430295UPC:9780814430293Book Category:Business & EconomicsBook Subcategory:Sales & Selling, Customer Relations, Personal SuccessBook Topic:ManagementAward:2013 Axiom Business Book Awards Silver Medal Winner - Sales Award|2012 IndieFab awards Honorable Mention - Business/Economics AwardSize:8.90 x 5.90 x 0.70 inchesWeight:0.5512Product ID:SC2DVE0PVD
Emotional Intelligence for Sales Success: Connect with Customers and Get Results
Even skilled salespeople buckle in tough selling situations--getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. These fight-or-flight responses are something salespeople learn to avoid when building their emotional intelligence.
Sales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong...
Audience: Young Adult
Language:EnglishPublisher:AmacomISBN-13:9780814430293ISBN-10:814430295UPC:9780814430293Book Category:Business & EconomicsBook Subcategory:Sales & Selling, Customer Relations, Personal SuccessBook Topic:ManagementAward:2013 Axiom Business Book Awards Silver Medal Winner - Sales Award|2012 IndieFab awards Honorable Mention - Business/Economics AwardSize:8.90 x 5.90 x 0.70 inchesWeight:0.5512Product ID:SC2DVE0PVD
COLLEEN STANLEY is president of SalesLeadership, a leading sales consulting firm that specializes in emotional intelligence and consultative sales skills training.
Publisher: Amacom
Awards
🏆 2013 Axiom Business Book Awards Silver Medal Winner - Sales Award|2012 IndieFab awards Honorable Mention - Business/Economics Award
Contributor(s)
Author
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