Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary - Paperback
by Steve Curtin
$13.99
$18.99
-26%Quantity
01
Pay over time for orders over $35.00 with
Language:EnglishPublisher:AmacomISBN-13:9780814432808ISBN-10:814432808UPC:9780814432808Book Category:Business & EconomicsBook Subcategory:Customer Relations, Sales & Selling, Consumer BehaviorBook Topic:ManagementSize:8.90 x 6.00 x 0.70 inchesWeight:0.5004Product ID:SC256GQDZZ
Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
Discover the hidden ways to raise your organizations' customer service experiences from ordinary to extraordinary.
If you want to know how strong your company's customer service is, ask your employees to describe what their work entails. Then pay attention to whether they simply list their duties and tasks or if they speak to the true essence of their job--to create delighted customers who will be...
Audience: Young Adult
Language:EnglishPublisher:AmacomISBN-13:9780814432808ISBN-10:814432808UPC:9780814432808Book Category:Business & EconomicsBook Subcategory:Customer Relations, Sales & Selling, Consumer BehaviorBook Topic:ManagementSize:8.90 x 6.00 x 0.70 inchesWeight:0.5004Product ID:SC256GQDZZ
STEVE CURTIN spent 20 years with Marriott International. He now runs his own customer service consulting firm, Steve Curtin, Customer Enthusiast!
Publisher: Amacom
Contributor(s)
Author
Free shipping on orders over $75. Standard shipping takes 3-7 business days. Returns accepted within 30 days of purchase.