Customer Mania!: It's Never Too Late to Build a Customer-Focused Company - Paperback
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Availability:In StockContributor:Kenneth Blanchard, Jim Ballard (With), Fred Finch (With)Publish date:2016-03-22Pages:208
Language:EnglishPublisher:Free PressISBN-13:9780743270298ISBN-10:743270290UPC:9780743270298Book Category:Business & EconomicsBook Subcategory:Customer Relations, Sales & SellingBook Topic:ManagementSize:8.30 x 5.40 x 0.70 inchesWeight:0.4012Product ID:SCVRT12RFP
Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service--creating a people-oriented, performance-driven, customer-first organization. Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many...
Language:EnglishPublisher:Free PressISBN-13:9780743270298ISBN-10:743270290UPC:9780743270298Book Category:Business & EconomicsBook Subcategory:Customer Relations, Sales & SellingBook Topic:ManagementSize:8.30 x 5.40 x 0.70 inchesWeight:0.4012Product ID:SCVRT12RFP
Kenneth Hartley Blanchard is an author, business consultant and motivational speaker. His writing career includes 60+ published books, most of which are co-authored books. Jim Ballard has written a number of inspirational books, including Mind Like Water and What's the Rush? He has coauthored several popular books along with bestselling business guru Ken Blanchard. Teachings of the worldrenown...
Publisher: Free Press
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