Conflict Communication: A New Paradigm in Conscious Communication - Paperback
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Master Conflict Resolution Through Neuroscience-Based Communication
Conflict happens everywhere: at work, with friends and family, among strangers, and certainly in violence. Why did your boss ignore a suggestion that could save millions of dollars? Why do you have the same argument again and again with your spouse? When someone insults you, why do you get angry? Why do bad guys beat up the weak?
Understanding Your Three Brains
You have three brains. Each "brain" has a different priority and evolved to deal with different kinds of conflict. They work using different scripts and have a very clear seniority system.
- Lizard brain (survival)
- Monkey brain (emotion / social status)
- Human brain (reason)
The ConCom System for Managing Life's Conflicts
Conflict Communication (ConCom) presents a functional taxonomy to see, understand, and manipulate the roots of life's conflicts. You will have the background, the principles, and a collection of tricks to manage and ideally avoid dangerous conflicts.
Developed by Rory Miller through 17 years in corrections working maximum security, booking, and mental health facilities, ConCom began as a police verbal de-escalation program in 2010. This proven system has been taught in 8 countries to groups ranging from police academies to hospitals and factories.
Transform How You See Conflict Forever
No going back. After reading this book, you can never go back. Even if you reject everything in the program, even if you refuse to admit how often your monkey brain has controlled your life, escalations toward conflict will never again be invisible to you.
As the fortune cookie says, "Your life is about to change."
Rory Miller, author has served for 17 years in corrections as an officer and sergeant, working maximum security, booking, and mental health. In 2010, he began collaborating with Marc MacYoung for a police verbal de-escalation program. That program became ConCom. Not just for police, ConCom has been taught in 8 countries and to groups ranging from police academies to hospitals and factories. Rory Miller resides in the Pacific Northwest.
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