After-Sales Excellence: Driving Improvement, Customer Satisfaction, and Growth - Paperback
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Language:EnglishPublisher:Business Expert PressISBN-13:9781637428887ISBN-10:163742888XUPC:9781637428887Book Category:Business & EconomicsBook Subcategory:Sales & Selling, Customer Relations, DevelopmentBook Topic:Management, Business DevelopmentSize:9.00 x 6.00 x 0.49 inchesWeight:0.7011Product ID:SCRQ6MSAY2
After-Sales Excellence: Driving Improvement, Customer Satisfaction, and Growth
Fix what's broken. Elevate what works. Lead with service excellence.
Aftersales Excellence: Driving Improvement, Customer Satisfaction, and Growth is the essential guide for anyone seeking to improve performance, strengthen relationships, and unlock growth - whether in the aftermarket or beyond.
With over 45 years of global experience as an employee, senior leader, and consultant, Nigel Woodall...
Language:EnglishPublisher:Business Expert PressISBN-13:9781637428887ISBN-10:163742888XUPC:9781637428887Book Category:Business & EconomicsBook Subcategory:Sales & Selling, Customer Relations, DevelopmentBook Topic:Management, Business DevelopmentSize:9.00 x 6.00 x 0.49 inchesWeight:0.7011Product ID:SCRQ6MSAY2
Woodall, Nigel: - Nigel Woodall has extensive after-sales experience, having worked for SMEs and multinational corporations, including airlines, OEMs, and independent maintenance and spares distribution providers. He has held senior management positions in all customer-facing elements of after-sales and now runs his own successful, after-sales business management consultancy. Nigel resides in the...
Publisher: Business Expert Press
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