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Resolving Conflict: 10 Steps for Turning Negatives to Positives

Name: Resolving Conflict: 10 Steps for Turning Negatives to Positives
Brand: Center for Creative Leadership
SKU: 9781604916188
Price: 25.00 USD
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Availability: In Stock

Contributors:

Harold Scharlatt

Publisher:

Center for Creative Leadership

Release Date:

05/19/16

Binding:

Paperback

Book Category:

Business & Economics

Book Subcategory:

Education, Management, Leadership

ISBN 13:

9781604916188

Weight:

0.25 lbs

Size:

Pages:

Description

Conflict is inevitable, in everyday life and especially in today's increasingly nonhierarchical organizations-in the workplace. So what has always been a key leadership skill, conflict resolution, has become even more critical. But too often, leaders receive little formal training in conflict resolution, and they struggle just to manage the simplest interpersonal conflicts. By using the lessons of this book, readers will be able to apply a thorough, proven method-summarized in ten steps-for resolving conflicts. Following these steps, leaders can analyze a conflict and move toward its resolution with more assurance of a positive outcome for everyone involved.

Resolving Conflict: 10 Steps for Turning Negatives to Positives

Description

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