Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage - Paperback
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Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage
Praise for Value-Driven Business Process Management
"The book goes well beyond a traditional methods-and-tools perspective to present the most current, broadly informed view of BPM as a management discipline. . . ."
--Paul O'Flaherty, Finance Director, Eskom
"Franz and Kirchmer go directly to the heart of the role of BPM in business by focusing on value as the driver, management discipline as the...
Peter Franz, Managing Director for Business Process Management at Accenture, is responsible for the global team that helps clients achieve sustainable shareholder and customer value through scalable, efficient, and agile business processes.
Dr. Mathias Kirchmer, Accenture's Executive Director for Business Process Management, leads the global BPM-Lifecycle Practice as well as the governance...
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