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User Experience Foundations

User Experience Foundations - Paperback

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Availability:In StockContributor:Nick de VoilPublish date:2020-07-13Pages:176
Languages:EnglishPublisher:BCS, the Chartered Institute for ITISBN-13:9781780173498ISBN-10:1780173490UPC:9781780173498Book Category:ComputersBook Subcategory:User Interfaces, Software Development & EngineeringSize:9.61 x 6.69 x 0.38 inchesWeight:0.65Product ID:SCGADFCANB
Making user experience (UX) central to development of a product, service or system enhances customer satisfaction, resulting in higher conversion rates and a stronger brand presence. This book provides a reasoned and authoritative description of what UX is, why it works and what tools and techniques are involved, in line with the BCS Foundation Certificate in User Experience, based on ISO 9241-210.
Languages:EnglishPublisher:BCS, the Chartered Institute for ITISBN-13:9781780173498ISBN-10:1780173490UPC:9781780173498Book Category:ComputersBook Subcategory:User Interfaces, Software Development & EngineeringSize:9.61 x 6.69 x 0.38 inchesWeight:0.65Product ID:SCGADFCANB
Nick de Voil has been helping organisations to design and evaluate digital products, services and systems for over 30 years. He developed the world's first training course in User Experience for business analysts and now specialises in helping organisations to optimise customer experience by designing business processes 'from the outside in'.
Publisher: BCS, the Chartered Institute for IT

Contributor(s)

Nick de Voil

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