Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases - Hardcover
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Languages:EnglishPublisher:RoutledgeISBN-13:9780415222716ISBN-10:0415222710UPC:9780415222716Book Category:Business & EconomicsBook Subcategory:Total Quality Management, Leadership, EntrepreneurshipSize:9.46 x 6.36 x 0.67 inchesWeight:0.568Product ID:SCPBYYFEEV
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
Languages:EnglishPublisher:RoutledgeISBN-13:9780415222716ISBN-10:0415222710UPC:9780415222716Book Category:Business & EconomicsBook Subcategory:Total Quality Management, Leadership, EntrepreneurshipSize:9.46 x 6.36 x 0.67 inchesWeight:0.568Product ID:SCPBYYFEEV
Publisher: Routledge
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