The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share - Paperback
by Dan Gingiss
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Languages:EnglishPublisher:Morgan James PublishingISBN-13:9781631954580ISBN-10:163195458XUPC:9781631954580Book Category:Business & EconomicsBook Subcategory:Customer Relations, Leadership, Consumer BehaviorSize:9.00 x 6.00 x 0.48 inchesWeight:0.7011Product ID:SCYVEQP075
The essential guide to making customer experience the ultimate competitive advantage.
Languages:EnglishPublisher:Morgan James PublishingISBN-13:9781631954580ISBN-10:163195458XUPC:9781631954580Book Category:Business & EconomicsBook Subcategory:Customer Relations, Leadership, Consumer BehaviorSize:9.00 x 6.00 x 0.48 inchesWeight:0.7011Product ID:SCYVEQP075
Gingiss, Dan: - "Dan Gingiss is an international keynote speaker and customer experience coach who teaches audiences and corporations that a remarkable customer experience can be their best sales and marketing strategy. He spent 20 years in Corporate America delighting customers while holding leadership positions at three Fortune 300 companies - McDonald's, Discover and Humana. Dan is the author of Winning at Social Customer Care, a host of the Experience This! Show podcast, and a regular contributor to Forbes. He earned a B.A. in psychology and communications from the University of Pennsylvania and an M.B.A. in marketing from the Kellogg School of Management at Northwestern University. He currently resides in Buffalo Grove, IL."
Publisher: Morgan James Publishing
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