The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone - Paperback
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The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone
This useful resource reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences.
In an increasingly diverse workplace, it's more important and challenging than ever to communicate well. We must build bridges that cross our...
Claire Raines (Denver, CO) is a leading expert on generations in the workplace and is the author or coauthor of five previous books on the topic, including Generations at Work. Lara Ewing (Indian Hills, CO) is a specialist in major change projects and leadership development. She has worked with such clients as Diners Club, Sun Microsystems, Baptist Hospital Systems, and American Express Bank.
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