The 5 Principles of IT Customer Service Success - Paperback
$7.99
$9.99
-20%Quantity
01
Pay over time for orders over $35.00 with
Language:EnglishPublisher:Crawley International, Inc.ISBN-13:9780983660774ISBN-10:983660778UPC:9780983660774Book Category:Business & Economics, Self-HelpBook Subcategory:Customer Relations, Communication & Social SkillsSize:8.00 x 5.00 x 0.22 inchesWeight:0.2513Product ID:SCKECR4431
Don R. Crawley's book The 5 Principles of IT Customer Service offers a new and refreshing approach to IT customer service. Instead of prescribing rigid scripts and protocols, The 5 Principles of IT Customer Service shows the reader how to live a more compassionate and empathetic life as a pathway to delivering exceptional customer service. Ignoring the dictates of most customer service books, The...
Language:EnglishPublisher:Crawley International, Inc.ISBN-13:9780983660774ISBN-10:983660778UPC:9780983660774Book Category:Business & Economics, Self-HelpBook Subcategory:Customer Relations, Communication & Social SkillsSize:8.00 x 5.00 x 0.22 inchesWeight:0.2513Product ID:SCKECR4431
Crawley, Don R.: - Don Crawley is an author, keynote speaker, and corporate trainer. He works with organizations who want their IT and other technical staff to master people skills including customer service and communication. He has written and published eight books for IT pros on subjects ranging from Linux servers and Cisco firewalls to compassion and customer service. The National Speakers...
Publisher: Crawley International, Inc.
Contributor(s)
Author
Free shipping on orders over $75. Standard shipping takes 3-7 business days. Returns accepted within 30 days of purchase.