Synchroservice - Hardcover
$25.99
$35.95
-28%Quantity
01
Pay over time for orders over $35.00 with
Offers & Perks
Earn 25 points with this purchase
Added to your rewards balance after checkout.
100 points welcome bonus
Create an account and start with extra points.
Availability:In StockContributor:Richard J. Schonberger, Edward M. Jr. KnodPublish date:5/1/1994Pages:300
Languages:EnglishPublisher:Irwin Professional PublishingISBN-13:9780786302451ISBN-10:0786302453UPC:9780786302451Book Category:Business & EconomicsBook Subcategory:Customer Relations, Management, EntrepreneurshipSize:9.30 x 6.34 x 1.20 inchesWeight:0.536Product ID:SCB30R4TA6
Synchro service--an organization-wide commitment to seamless, consistent, customer-driven service--can lead to higher customer loyalty, stronger supplier relations, and an undeniable competitive edge. Schonberger, teaming up with Knod, adapts the best of his world-class manufacturing strategies for the service industry, giving readers everything needed to design and execute a synchronized service strategy.
Languages:EnglishPublisher:Irwin Professional PublishingISBN-13:9780786302451ISBN-10:0786302453UPC:9780786302451Book Category:Business & EconomicsBook Subcategory:Customer Relations, Management, EntrepreneurshipSize:9.30 x 6.34 x 1.20 inchesWeight:0.536Product ID:SCB30R4TA6
Publisher: Irwin Professional Publishing
Contributor(s)
Author
Free shipping on orders over $75. Standard shipping takes 3-7 business days. Eligible items may be returned within 30 days of delivery. Conditions apply.