
Solve: The Secret Sauce for 1 X 1s - Paperback
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SOLVE(c) is a model which can be used to solve most people and performance issues while professionally maintaining relationships.
This comprehensive model starts with seeking information and ends at evaluating the solution. This model can be used in Consulting, problem resolution, Coaching clients and in all modes of helping people. Whether you are a CEO, a line Manager, a functional or an expert at what you do, these five steps will help you help others better.
-S - Seek to prepare
-O - Observe and define the Outcome
-L - Be a reflective listener
-V - When you Value-add, create insights, get the client to think new solutions
-E - Evaluate the actions
This is a model that any 'Helper' can use as a thumb-rule for any 1 X 1! You don't need to be certified or credentialed to help others!
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