Surprise Castle
/Books/Business/Marketing
Quality Function Deployment: Integrating Customer Requirements Into Product Design

Quality Function Deployment: Integrating Customer Requirements Into Product Design - Paperback

by Yoji Akao
$131.99
$132.99
-1%
Quantity
01

Pay over time for orders over $35.00 with

Offers & Perks

Earn 131 points with this purchase

Added to your rewards balance after checkout.

100 points welcome bonus

Create an account and start with extra points.

Join now
How rewards workSign in
Availability:In StockContributor:Yoji AkaoPublish date:11/3/2004Pages:369
Languages:EnglishPublisher:Productivity PressISBN-13:9781563273131ISBN-10:1563273136UPC:9781563273131Book Category:Business & EconomicsBook Subcategory:Quality Control, Marketing, Production & Operations ManagementSize:10.94 x 8.32 x 0.84 inchesWeight:0.89Product ID:SC8K727FRG

Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement.

In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.

It includes--

  • Use of the demanded quality deployment chart.
  • Using and promoting quality charts.
  • Using quality control process charts: QFD at the pre-production.
  • Quality deployment and reliability deployment.
  • Quality development in the construction industry.
  • QFD for the service industry.
  • QFD for software development.
    • Languages:EnglishPublisher:Productivity PressISBN-13:9781563273131ISBN-10:1563273136UPC:9781563273131Book Category:Business & EconomicsBook Subcategory:Quality Control, Marketing, Production & Operations ManagementSize:10.94 x 8.32 x 0.84 inchesWeight:0.89Product ID:SC8K727FRG
    Publisher: Productivity Press

    Contributor(s)

    Yoji Akao

    Author

    Yoji Akao

    Free shipping on orders over $75. Standard shipping takes 3-7 business days. Returns accepted within 30 days of purchase.