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New Tricks for Old Bureaucracies: Improving Policy Outcomes in the Public Sector

New Tricks for Old Bureaucracies: Improving Policy Outcomes in the Public Sector - Paperback

by Joshua Schank, Emma Huang, Marla Westervelt Berg
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Availability:In StockContributor:Joshua Schank, Emma Huang, Marla Westervelt BergPublish date:3/27/2026Pages:234
Languages:EnglishPublisher:Business Expert PressISBN-13:9781637429440ISBN-10:1637429444UPC:9781637429440Book Category:Transportation, Business & EconomicsBook Subcategory:Public Transportation, Government & Business, Urban & RegionalSize:9.00 x 6.00 x 0.50 inchesWeight:0.71Product ID:SC4C54FYZ1

Ready to transform government from the inside out? It's easy to complain about government bureaucracy and transportation in in large American cities, but what if you could actually improve them instead?

That's exactly what the authors of New Tricks for Old Bureaucracies set out to do in the Office of Extraordinary Innovation at Los Angeles Metro, a transportation agency with a $9.5 billion annual budget in a county larger than 40 states. Now you can learn from their hard-earned successes, and valuable mistakes, as they provide helpful lessons learned for anyone looking to make change in public agencies.

You'll learn how to:

  • Navigate internal resistance
  • Build coalitions and fix processes
  • Recognize impenetrable fiefdoms
  • Pick your battles and win them

Using amusing behind-the-scenes stories, New Tricks presents a pragmatic playbook for those who want to deliver lasting government reform, and an outright nerd-fest for anyone working in public transportation!

Languages:EnglishPublisher:Business Expert PressISBN-13:9781637429440ISBN-10:1637429444UPC:9781637429440Book Category:Transportation, Business & EconomicsBook Subcategory:Public Transportation, Government & Business, Urban & RegionalSize:9.00 x 6.00 x 0.50 inchesWeight:0.71Product ID:SC4C54FYZ1
Schank, Joshua: - Joshua Schank is a Partner with InfraStrategies, a transportation strategic advisory firm. He is a Research Associate at the Mineta Transportation Institute and a Senior Fellow at the Institute for Transportation Studies at UCLA. Dr. Schank is the former Chief Innovation Officer at LA Metro and President and CEO of the Eno Center for Transportation.Huang, Emma: - Emma Huang is a Principal Consultant with InfraStrategies, where she helps transit agencies navigate critical challenges- from foundational strategy to implementing innovative service models and policies. Previously, Emma was a Manager in LA Metro's Office of Extraordinary Innovation.Westervelt Berg, Marla: - Marla Westervelt Berg is a Principal with Cityfi, a consulting firm focused on innovation at the intersection of public, private, and nonprofit sectors. She has also worked with the Office of Extraordinary Innovation at LA Metro, the Eno Center for Transportation, and Bird.
Publisher: Business Expert Press

Contributor(s)

Joshua Schank, Emma Huang, Marla Westervelt Berg

Authors

Joshua Schank, Emma Huang, Marla Westervelt Berg

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