Loyalty Programs and the Currency Effect: A Comprehensive Guide to Realizing the Power of Points - Hardcover
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Loyalty Programs and the Currency Effect: A Comprehensive Guide to Realizing the Power of Points
Extracting value from loyalty programs used to be the domain of marketing. But not anymore.
In this new book, de Boer and Chin turn the tables and introduce the concept of the Currency Effect. They unravel the secrets behind running the world's most successful loyalty currencies and provide hands-on practical guidance on how to reap the full benefits from your own.
With their unique experience as...
Evert de Boer is Managing Partner at On Point Loyalty, Singapore, and CEO at Fidivio. He has researched and worked in loyalty strategy since 2000, providing strategic guidance to leading companies globally, including more than 40 airlines. Evert has published numerous articles and white papers on loyalty strategy and finance, including the Harvard Business Review. He is the author of Strategy in...
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