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I'm Sorry You Feel That Way: The New Cultures of Customer Service

I'm Sorry You Feel That Way: The New Cultures of Customer Service - Paperback

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Availability:In StockContributor:Diane NegraPublish date:2026-04-21Pages:288
Languages:EnglishPublisher:Stanford University PressISBN-13:9781503646506ISBN-10:1503646505UPC:9781503646506Book Category:Social Science, PhilosophyBook Subcategory:Media Studies, Popular Culture, MovementsBook Topic:Critical TheoryWeight:0.409Product ID:SCEE94K642
Languages:EnglishPublisher:Stanford University PressISBN-13:9781503646506ISBN-10:1503646505UPC:9781503646506Book Category:Social Science, PhilosophyBook Subcategory:Media Studies, Popular Culture, MovementsBook Topic:Critical TheoryWeight:0.409Product ID:SCEE94K642
Publisher: Stanford University Press

Contributor(s)

Diane Negra

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