(Im)Politeness at a Slovenian Call Centre: A Cross-Media Examination - Paperback

Sara Orthaber holds a PhD in Linguistics from the University of Surrey. She is currently working as a lecturer, researcher and programme director at the Department of Translation Studies at the University of Maribor in Slovenia. Her research centres around im/politeness, the manifestation and negotiation of face and professional identity in workplace interactions, conflict, precarity and invisible work. She has published chapters and scholarly papers on face, im/politeness, morality, and conversational interaction.