Handling Difficult People: What to Do When People Try to Push Your Buttons - Paperback
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Handling Difficult People: What to Do When People Try to Push Your Buttons
Let's face it, hard as we try, none of us can avoid contact with difficult people. Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy. Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes "button pushers" act the way they do-and why they want to elicit...
Dr. John Townsend is a nationally known leadership consultant, psychologist, and author, selling over 10 million books, including the New York Times bestselling Boundaries series. John founded the Townsend Institute for Leadership and Counseling and the Townsend Leadership Program. Dr. Townsend travels extensively for corporate consulting, speaking events, and to help develop...
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