Foundations of IT Service Management with ITIL 2011: ITIL Foundations Course in a Book - Paperback
by Brady Orand
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Availability:In StockContributor:Julie Villarreal (Editor), Brady OrandPublish date:2011-08-14Pages:348
Language:EnglishPublisher:Createspace Independent Publishing PlatformISBN-13:9781466231320ISBN-10:1466231327UPC:9781466231320Book Category:Computers, Business & EconomicsBook Subcategory:Information Technology, Information Management, Computer ScienceSize:9.20 x 7.50 x 0.80 inchesWeight:1.3007Product ID:SC1F4188QH
Foundations of IT Service Management with ITIL 2011: ITIL Foundations Course in a Book
Used by universities and company training programs around the world, "Foundations of IT Service Management - the ITIL Course in a Book" is the book to help you achieve your ITIL(R) Foundation certification.
Presented in an easy-to-understand format, the concepts of ITIL and the processes are laid out in a logical sequence. Each lesson is followed by list of key concepts and sample questions to...
Language:EnglishPublisher:Createspace Independent Publishing PlatformISBN-13:9781466231320ISBN-10:1466231327UPC:9781466231320Book Category:Computers, Business & EconomicsBook Subcategory:Information Technology, Information Management, Computer ScienceSize:9.20 x 7.50 x 0.80 inchesWeight:1.3007Product ID:SC1F4188QH
Publisher: Createspace Independent Publishing Platform
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