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Experience Rules!: The Experience Operating System (XOS) and 8 Keys to Enable It

Experience Rules!: The Experience Operating System (XOS) and 8 Keys to Enable It - Paperback

by Michael Hinshaw, Diane Magers
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Availability:In StockContributor:Michael Hinshaw, Diane MagersPublish date:2024-04-04Pages:302
Language:EnglishPublisher:Manuscripts LLCISBN-13:9798889265566UPC:9798889265566Book Category:Business & EconomicsBook Subcategory:Management Science, Customer Relations, Strategic PlanningSize:8.50 x 5.50 x 0.63 inchesWeight:0.7716Product ID:SCY20B82K9

Experience Rules! is a game-changing guide on experience management by industry pioneers Michael Hinshaw and Diane Magers. You'll discover the transformative power of the Experience Operating System (XOS), an innovative framework for brands looking to better leverage customer and employee experiences as a significant competitive edge.


Offering a clear, practical roadmap, the book empowers experience leaders and executives to deliver transformative change within their organizations. Hinshaw and Magers combine their expertise strategies and tools for creating consistently exceptional customer and employee experience.


Whether you're an industry veteran or a novice to experience management, Experience Rules! is a catalyst for unlocking the potential of customer-centricity, and an invaluable companion for future-proofing your brand.


Language:EnglishPublisher:Manuscripts LLCISBN-13:9798889265566UPC:9798889265566Book Category:Business & EconomicsBook Subcategory:Management Science, Customer Relations, Strategic PlanningSize:8.50 x 5.50 x 0.63 inchesWeight:0.7716Product ID:SCY20B82K9
Publisher: Manuscripts LLC

Contributor(s)

Michael Hinshaw, Diane Magers

Author

Michael Hinshaw, Diane Magers

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