Empathy (HBR Emotional Intelligence Series) - Paperback
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Empathy (HBR Emotional Intelligence Series)
Using empathy around the workplace.
Empathy is credited as a factor in improved relationships and even better product development. But while it's easy to say "just put yourself in someone else's shoes," the reality is that understanding the motivations and emotions of others often proves elusive.
This book helps you understand what empathy is, why it's important, how to surmount the hurdles that...
Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more...
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