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Elevating Your Patient Experience from Ordinary to Exceptional: How to Go Beyond Service and Satisfaction by Creating More Happiness, Higher Revenue,

Elevating Your Patient Experience from Ordinary to Exceptional: How to Go Beyond Service and Satisfaction by Creating More Happiness, Higher Revenue, - Paperback

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Availability:In StockContributor:Jean-Paul BrutusPublish date:2023-11-14Pages:198
Language:EnglishPublisher:Exception MD PublishingISBN-13:9781777536183ISBN-10:1777536189UPC:9781777536183Book Category:Medical, Business & EconomicsBook Subcategory:Health Care Delivery, Entrepreneurship, LeadershipSize:11.00 x 8.50 x 0.54 inchesWeight:1.3911Product ID:SCPKTBA56S

Elevating Your Patient Experience from Ordinary to Exceptional: How to Go Beyond Service and Satisfaction by Creating More Happiness, Higher Revenue,

Create an exceptional experience for your patients, and those patients will happily pay you for it.


Patient satisfaction is no longer relevant. Patient experience, however, is relevant now more than ever.


Patients today are proactive and armed with knowledge. Because they have better customer experiences elsewhere, they have come to expect, if not demand, a new way of interacting with you-their...



Language:EnglishPublisher:Exception MD PublishingISBN-13:9781777536183ISBN-10:1777536189UPC:9781777536183Book Category:Medical, Business & EconomicsBook Subcategory:Health Care Delivery, Entrepreneurship, LeadershipSize:11.00 x 8.50 x 0.54 inchesWeight:1.3911Product ID:SCPKTBA56S
Publisher: Exception MD Publishing

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