Effective Business Communication for Dummies - Paperback
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Effective Business Communication for Dummies
Make sure your voice gets heard in any situation--and learn to listen, too
Effective Business Communication For Dummies gives you the tools you need to communicate better, both in and outside of the office. You want to build strong relationships, and you'll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team...
Dr. Jill Schiefelbein taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill's business, The Dynamic Communicator(R), helps organizations attract customers, increase sales, and retain clients. She is the author of Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business.
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