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Digital Transformation in the Age of AI: Contact Center and Back Office Transformation

Digital Transformation in the Age of AI: Contact Center and Back Office Transformation - Paperback

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Availability:In StockContributor:Nihar MalaliPublish date:2024-10-07Pages:592
Languages:EnglishPublisher:Wiley PublisherISBN-13:9798330472895UPC:9798330472895Book Category:Business & EconomicsBook Subcategory:Development, LeadershipBook Topic:Business DevelopmentSize:11.00 x 8.50 x 1.61 inchesWeight:2.98Product ID:SCS1291MGY


Customer Experience Reimagined: The Science, Technology, Engineering, and Math Behind contact center and back-office efficiency, leveraging AI, automation, data analytics, and workforce management solutions to streamline operations and enhance customer satisfaction


Languages:EnglishPublisher:Wiley PublisherISBN-13:9798330472895UPC:9798330472895Book Category:Business & EconomicsBook Subcategory:Development, LeadershipBook Topic:Business DevelopmentSize:11.00 x 8.50 x 1.61 inchesWeight:2.98Product ID:SCS1291MGY
Publisher: Wiley Publisher

Contributor(s)

Nihar Malali

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