Customer Care Chronicles: Mastering the Art of Customer Service - Paperback
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Language:EnglishPublisher:David ThompsonISBN-13:9798330281022UPC:9798330281022Book Category:Business & EconomicsBook Subcategory:Customer Relations, Business Communication, Consumer BehaviorSize:9.00 x 6.00 x 0.30 inchesWeight:0.4299Product ID:SCHHZB8FPP
Customer Care Chronicles: Mastering the Art of Customer Service
It is a thorough manual that gives customer care representatives the skills and tactics they need to succeed under challenging circumstances. This book, which is written with clarity and insight, examines the different kinds of demanding clients that are faced in the service sector and offers helpful guidance on how to handle these encounters.
The book explores the psychology of consumer...
The book explores the psychology of consumer...
Language:EnglishPublisher:David ThompsonISBN-13:9798330281022UPC:9798330281022Book Category:Business & EconomicsBook Subcategory:Customer Relations, Business Communication, Consumer BehaviorSize:9.00 x 6.00 x 0.30 inchesWeight:0.4299Product ID:SCHHZB8FPP
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