Clients for Life: Evolving from an Expert-For-Hire to an Extraordinary Adviser - Paperback
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Language:EnglishPublisher:Free PressISBN-13:9780684870304ISBN-10:684870304UPC:9780684870304Book Category:Business & Economics, ReferenceBook Subcategory:Consulting, Customer Relations, Questions & AnswersSize:8.06 x 5.90 x 0.76 inchesWeight:0.56Product ID:SCMZKH5Y79
Clients for Life: Evolving from an Expert-For-Hire to an Extraordinary Adviser
Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for--the first in-depth, guide to developing lasting client relationships. Millions of people in this country earn their livings by serving clients, and their numbers are growing every day. Unfortunately, far too few develop the skills and strategies needed to rise to the top...
Language:EnglishPublisher:Free PressISBN-13:9780684870304ISBN-10:684870304UPC:9780684870304Book Category:Business & Economics, ReferenceBook Subcategory:Consulting, Customer Relations, Questions & AnswersSize:8.06 x 5.90 x 0.76 inchesWeight:0.56Product ID:SCMZKH5Y79
Jagdish Sheth is the Charles H. Kellstadt Professor of Marketing at the Goizueta Business School, Emory University, and the founder of the Center of Relationship Marketing. He has served as an advisor and consultant to AT&T, Lucent, Motorola, and Young and Rubicam, and contributes regularly to The Wall Street Journal and other publications. He lives in Atlanta, Georgia.
Publisher: Free Press
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