Conflict Competent Leader: Essential Resource for Organizational Conflict Management
The Second Edition of Becoming a Conflict Competent Leader provides leaders with research-backed strategies to manage workplace conflict effectively. This hardcover edition combines conceptual models, practitioner experience, and real-world examples to develop critical conflict resolution skills.
What's Included in This Edition
This expanded second edition delivers comprehensive conflict management frameworks designed for leaders, teams, and organizations. The book features an enhanced conflict competence model with new tools and techniques for immediate application. Readers gain access to an online assessment tool to evaluate and develop their conflict management capabilities.
Core Content and Methodology
The authors present conflict competencies through a structured approach that integrates research findings with practical application. The book demonstrates how to build conflict competent teams and create organizational systems that handle disputes constructively. Each chapter includes stories and case studies that illustrate successful conflict resolution in real business environments.
Professional Development Applications
This resource serves multiple professional development needs: executive education programs, corporate training initiatives, management development courses, and HR resources for organizational behavior improvement. The content addresses interpersonal conflict dynamics and provides frameworks for team leadership in challenging situations.
Target Audience
Designed for leaders at all organizational levels who need to develop conflict resolution capabilities. Particularly valuable for executives, managers, HR professionals, and team leaders responsible for maintaining productive workplace relationships and organizational effectiveness.
About the Authors
CRAIG E. RUNDE is director of the Center for Conflict Dynamics at Eckerd College, St. Petersburg, Florida.
TIM A. FLANAGAN is co-owner of Custom Leadership Solutions, St. Petersburg, Florida, and senior fellow at the Center for Conflict Dynamics.
They are the coauthors of the first edition of Becoming a Conflict Competent Leader, Building Conflict Competent Teams, and Developing Your Conflict Competence.
