All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement - Hardcover
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Language:EnglishPublisher:Matt Holt BooksISBN-13:9781637746769ISBN-10:1637746768UPC:9781637746769Book Category:Business & EconomicsBook Subcategory:Leadership, Customer Relations, Consumer BehaviorSize:9.13 x 6.14 x 1.02 inchesWeight:0.9215Product ID:SC4Y1VWMVZ
All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement
An exclusive look at the groundbreaking practices at Amazon's One Medical, revealing the key strategies that have made it a revolutionary force in healthcare and an inspiration for all industries. What if every business owner or manager could combine cutting-edge technology with the warmth of personal connection to keep customers coming back and sending their friends and family? Drawing lessons...
Language:EnglishPublisher:Matt Holt BooksISBN-13:9781637746769ISBN-10:1637746768UPC:9781637746769Book Category:Business & EconomicsBook Subcategory:Leadership, Customer Relations, Consumer BehaviorSize:9.13 x 6.14 x 1.02 inchesWeight:0.9215Product ID:SC4Y1VWMVZ
Michelli, Joseph A.: - Joseph A. Michelli is a professor of Service Excellence, an internationally sought-after speaker, author, and organizational consultant. His books include The Starbucks Experience, The New Gold Standard, The Zappos Experience, Driven to Delight, The Airbnb Way, Leading the Starbucks Way, and Prescription for Excellence, which hit #1 on The New York Times, Wall Street...
Publisher: Matt Holt Books
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