Accounts, Excuses, and Apologies: A Theory of Image Restoration Strategies - Paperback
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Availability:Out of StockContributor:William L. BenoitSeries:Suny Communication StudiesPublish date:1994-12-05Pages:208
Languages:EnglishPublisher:State University of New York PressISBN-13:9780791421864ISBN-10:791421864UPC:9780791421864Book Category:Literary Criticism, Language Arts & DisciplinesBook Subcategory:Semiotics & Theory, LinguisticsSize:9.20 x 6.04 x 0.53 inchesWeight:0.7209Product ID:SC6QZ95PT8
Because responding to complaints is such an important part of human relations, this type of discourse has been studied in various disciplines. However, these studies tend to take a narrow focus. For example, some scholars study apologies and excuses in everyday talk. Others look at public apologies in speeches. Accounts, Excuses, and Apologies integrates and extends existing work on this concept into a general theory. The resulting theory of image restoration is then tested through application to several instances of defensive discourse.
Languages:EnglishPublisher:State University of New York PressISBN-13:9780791421864ISBN-10:791421864UPC:9780791421864Book Category:Literary Criticism, Language Arts & DisciplinesBook Subcategory:Semiotics & Theory, LinguisticsSize:9.20 x 6.04 x 0.53 inchesWeight:0.7209Product ID:SC6QZ95PT8
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