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The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary - Hardcover

by Joseph A. Michelli
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Availability:In StockContributor:Joseph A. MichelliPublish date:2006-10-05Pages:224
Language:EnglishPublisher:McGraw-Hill CompaniesISBN-13:9780071477840ISBN-10:71477845UPC:9780071477840Book Category:Business & EconomicsBook Subcategory:Corporate & Business History, Industries, TrainingBook Topic:Hospitality, Travel & TourismSize:8.52 x 5.58 x 0.84 inchesWeight:0.84Product ID:SCGKZ594Z9

The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

WAKE UP AND SMELL THE SUCCESS!

You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.

The Starbucks Experience contains a robust blend of...

Language:EnglishPublisher:McGraw-Hill CompaniesISBN-13:9780071477840ISBN-10:71477845UPC:9780071477840Book Category:Business & EconomicsBook Subcategory:Corporate & Business History, Industries, TrainingBook Topic:Hospitality, Travel & TourismSize:8.52 x 5.58 x 0.84 inchesWeight:0.84Product ID:SCGKZ594Z9

Joseph A. Michelli, Ph.D., is the founder of Lessons for Success, a training, consulting, and keynote presentation company. He also hosts an award-winning daily radio show on KVOR-AM in Colorado and speaks to various organizations throughout the world. Visit josephmichelli.com


Publisher: McGraw-Hill Companies

Contributor(s)

Joseph A. Michelli

Author

Joseph A. Michelli

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