Meaningful Inefficiencies: Civic Design in an Age of Digital Expediency - Paperback

Eric Gordon is a professor of civic media and the director of the Engagement Lab at Emerson College in Boston, Massachusetts. His research focuses on civic engagement and the transformation of public life and governance in digital culture. He has served as an expert advisor for local and national governments, as well as NGOs around the world, designing responsive processes that encourage play, delight, and deliberation. He is the author of two books about media and cities and, most recently, is the editor of Civic Media: Technology, Design, Practice (MIT Press, 2016) and Ludics: Play from Antiquity to Present (Palgrave, 2020).

Gabriel Mugar (Ph.D., Information Science and Technology, Syracuse University) is a design researcher at the global design consultancy, IDEO. He specializes in working with communities and organizations to design opportunities for learning, collaboration, and storytelling.