Intercultural Interaction: A Multidisciplinary Approach to Intercultural Communication

Intercultural Interaction provides rapid and authoritative access to current ideas and practice in intercultural communication. Drawing on concepts and findings from a range of different disciplines and using authentic examples of intercultural interaction to illustrate points, it offers a wealth of insights into the process. Part I explores conceptual issues: the nature of culture and intercultural interaction competence; the impact of language and culture on understanding, rapport and impression management; cultural and adaptation processes. Part II deals with practical applications: how competence in intercultural interaction can be assessed and developed. Part III focuses on research: topic areas that can be investigated and methods and approaches for doing so. Part IV provides a rich list of resources for further study. Written in a highly accessible style, the book will appeal to anyone interested in the complex field of intercultural interaction, including students, researchers, professional and practitioners. A multidiscipinary approach to the field of intercultural communication Extensive discussion of authentic examples of intercultural interaction State-of-the-art descriptions of key issues and current practice Rich source of references and resources


About the Author
HELEN SPENCER-OATEY, Professor, is Director of the Centre for Applied Linguistics at the University of Warwick, UK. She leads the Global People project on intercultural effectiveness, and researches and writes on language, culture and the management of rapport. Her interest in these areas developed when living for many years in Hong Kong and Shanghai.

PETER FRANKLIN, Professor, teaches and researches on language, communication and culture in international business and management at HTWG Konstanz University of Applied Sciences, Germany. He is a co-founder member of the KleM Institute for Intercultural Management, Values and Communication and is the editor of dialogin The Delta Intercultural Academy, an internet-based knowledge and learning community.