Giving Good Feedback: The Economist Edge Series
From the Economist Edge Series, an essential new guide on giving, soliciting and receiving feedback.
We are surrounded by feedback, whether we're being asked to like, rate, or otherwise comment on products, services, or even people. At work, the right kind of feedback delivered at the right time and in the right way can help us all to learn and improve. In reality, though, that's easier said than done. Help is at hand. Margaret Cheng's six golden rules and Giving Good Feedback Framework offer a clear guide to what feedback is, how we can master the things that get in the way and deploy some simple techniques to make feedback a more routine--and less emotionally charged--part of our routine work communications.
What You'll Learn
This hardcover guide provides a structured framework for workplace feedback that addresses the emotional challenges inherent in performance discussions. The six golden rules methodology breaks down the feedback process into manageable components, making it accessible for managers, HR professionals, and team members at all levels.
Practical Framework for Workplace Communication
The Giving Good Feedback Framework transforms feedback from a dreaded annual review into a regular communication tool. This approach helps readers understand the psychological barriers that make feedback difficult and provides concrete techniques to overcome them. The book addresses both giving and receiving feedback, as well as strategies for soliciting constructive input from colleagues and supervisors.
Author Expertise
Margaret Cheng brings thirty years of experience as a Senior HR Manager, Executive and Career Coach, and Director of a social enterprise. She previously wrote on business-related topics for an HR and outplacement consultancy and CIPD magazine and has appeared on Working Lunch. Cheng has also been published by The Wildlife Trust, Bloomsbury Festival, Bloomsbury Radio and Friends on the Shelf. She lives in Britain.
Part of The Economist Edge Series
Published by Simon & Schuster, this title joins The Economist Edge Series collection of practical business guides designed for professionals seeking actionable insights on workplace challenges. The series focuses on delivering clear, evidence-based strategies without unnecessary theory.
