Surprise Castle
/Books/Business
Cruise Operations Management: Hospitality Perspectives

Cruise Operations Management: Hospitality Perspectives - Paperback

by Philip Gibson, Richard Parkman
$73.99
Quantity
01

Pay over time for orders over $35.00 with

Availability:In StockContributor:Philip Gibson, Richard ParkmanPublish date:2018-10-04Pages:380
Language:EnglishPublisher:RoutledgeISBN-13:9781138505179ISBN-10:113850517XUPC:9781138505179Book Category:Travel, Business & Economics, TransportationBook Subcategory:IndustriesBook Topic:Hospitality, Travel & TourismSize:9.21 x 6.14 x 0.82 inchesWeight:1.2412Product ID:SC4P5A47X4

Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.

Since the last edition of this book was published, there have been many important developments in the industry. This third edition has been updated to include:

  • New content on: health, safety and security, sustainability, environmental impacts of cruise operations, changing and emerging markets, professionalism and talent management, innovation and digital technologies

  • A new chapter on 'Leadership in the cruise industry'

  • New international case studies throughout to provide a real-world insight into the industry

  • Additional online resources, including PowerPoint slides for instructors and student quizzes to test knowledge

This comprehensive, accessible and engaging text is essential reading for all those seeking to study cruise operations management whether for academic or vocational reasons.

Language:EnglishPublisher:RoutledgeISBN-13:9781138505179ISBN-10:113850517XUPC:9781138505179Book Category:Travel, Business & Economics, TransportationBook Subcategory:IndustriesBook Topic:Hospitality, Travel & TourismSize:9.21 x 6.14 x 0.82 inchesWeight:1.2412Product ID:SC4P5A47X4

Philip Gibson is currently a Visiting Research Fellow at the University of Plymouth having recently retired as the Academic Director of the University Hotel School and Associate Head of School (Teaching and Learning). He introduced the BSc (Hons) Cruise Management in 2003 and was also the driving force in developing the University Hotel School.

Richard Parkman is a lecturer in leadership and programme leader for the BSc (Hons) Cruise Management at the University of Plymouth. He is also the programme leader for Hospitality, Tourism and Cruise Management programmes for HKU SPACE in Hong Kong and the Regional Development Manager for the University of Plymouth.


Publisher: Routledge

Edition

3rd Edition

Contributor(s)

Philip Gibson, Richard Parkman

Author

Philip Gibson, Richard Parkman

Free shipping on orders over $75. Standard shipping takes 3-7 business days. Returns accepted within 30 days of purchase.

Recently Viewed

View All