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Availability:In StockContributor:Kerry Patterson, Joseph Grenny, Ron McMillanPublish date:2013-06-14Pages:304
Language:EnglishPublisher:McGraw-Hill CompaniesISBN-13:9780071829311ISBN-10:71829318UPC:9780071829311Book Category:Business & EconomicsBook Subcategory:Business Communication, Conflict Resolution & Mediation, ManagementSize:8.90 x 5.90 x 0.70 inchesWeight:0.9017Product ID:SC2XBAG2XM
Hold anyone accountable. Master performance discussions. Get RESULTS.

Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.

PRAISE FOR CRUCIAL ACCOUNTABILITY:

"Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People

"Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager

"The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada

"Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O'Brien, CNN news anchor and producer

"This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Language:EnglishPublisher:McGraw-Hill CompaniesISBN-13:9780071829311ISBN-10:71829318UPC:9780071829311Book Category:Business & EconomicsBook Subcategory:Business Communication, Conflict Resolution & Mediation, ManagementSize:8.90 x 5.90 x 0.70 inchesWeight:0.9017Product ID:SC2XBAG2XM

Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler are the leaders of VitalSmarts, an innovator in best-practices training products and services. The authors have taught millions of people worldwide and have worked with more than 300 of the Fortune 500 companies.

For more information, visit www.vitalsmarts.com.


Publisher: McGraw-Hill Companies

Edition

2nd Updated Edition

Free shipping on orders over $75. Standard shipping takes 3-7 business days. Returns accepted within 30 days of purchase.

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