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Communicating Change: Winning Employee Support for New Business Goals

Communicating Change: Winning Employee Support for New Business Goals - Hardcover

by T. J. Larkin, Sandar Larkin
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Availability:In StockContributor:T. J. Larkin, Sandar LarkinPublish date:1994-01-22Pages:252
Language:EnglishPublisher:McGraw-Hill CompaniesISBN-13:9780070364523ISBN-10:70364524UPC:9780070364523Book Category:Business & EconomicsBook Subcategory:Leadership, Human Resources & Personnel ManagementSize:9.31 x 6.25 x 0.94 inchesWeight:1.3007Product ID:SCFE1MVZCC

When a company decides to make a major organizational change­­whether it's a new emphasis on customer service, quality management, restructuring or downsizing­­managers must get the message through to front-line employees, and enlist their support...or the changes will create more turmoil than progress.

Written for busy managers at all levels, Communicating Change offers specific prescriptions for effecting successful change centered around three guiding principles:

  • Conveying the message through supervisors
  • Communicating face-to-face
  • Making the changes relevant to each work area

In addition, a variety of helpful forms, checklists, sample communications, and surveys help managers to quickly put these principles into action.

Language:EnglishPublisher:McGraw-Hill CompaniesISBN-13:9780070364523ISBN-10:70364524UPC:9780070364523Book Category:Business & EconomicsBook Subcategory:Leadership, Human Resources & Personnel ManagementSize:9.31 x 6.25 x 0.94 inchesWeight:1.3007Product ID:SCFE1MVZCC
Larkin, Sandar: - McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwideLarkin, T.: - McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
Publisher: McGraw-Hill Companies

Edition

2nd Edition

Contributor(s)

T. J. Larkin, Sandar Larkin

Author

T. J. Larkin, Sandar Larkin

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