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Boomerang!

Boomerang! - Paperback

by Nick Drake-Knight
$28.00
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Availability:In StockContributor:Nick Drake-KnightPublish date:10/10/2007Pages:260
Language:EnglishPublisher:Dandelion DigitalISBN-13:9781905665518ISBN-10:1905665512UPC:9781905665518Book Category:Business & EconomicsBook Subcategory:Training, IndustriesBook Topic:RetailingSize:8.50 x 5.50 x 0.55 inchesWeight:0.6702Product ID:SCKSY4KZDM
Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "Continue and Begin" method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.
Language:EnglishPublisher:Dandelion DigitalISBN-13:9781905665518ISBN-10:1905665512UPC:9781905665518Book Category:Business & EconomicsBook Subcategory:Training, IndustriesBook Topic:RetailingSize:8.50 x 5.50 x 0.55 inchesWeight:0.6702Product ID:SCKSY4KZDM
Publisher: Dandelion Digital

Contributor(s)

Nick Drake-Knight

Author

Nick Drake-Knight

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